What is collected
If you choose to submit an enquiry, HomeVantage collects your name, phone, optional email, broad budget, purchase horizon, intent, message, relevant project or shortlist and consent record. Minimal landing-route attribution may be retained. Do not submit identity documents or detailed income, debt or CPF balances.
Purpose and consent
Enquiry information is used to respond to the request and manage follow-up. Optional promotional updates require separate, unchecked consent. You may withdraw promotional consent independently. A web enquiry does not itself open a WhatsApp customer-service window.
Storage and providers
Website enquiries are stored in a restricted database hosted by Neon and handled through the private HomeVantage dashboard. Vercel hosts this website. Form enquiries are not automatically forwarded to WhatsApp, YCloud or a CRM. If you open WhatsApp, you choose whether to send a message; WhatsApp handles that conversation under its own terms. No optional analytics or advertising tags are enabled.
On-device information
Saved projects and comparisons use local browser storage. Clearing it removes your selections. Calculator inputs are processed locally, never placed in URLs or sent to CRM or analytics. Printing uses your device’s print function.
Access, deletion and retention
For access, correction, consent withdrawal or deletion, contact HomeVantage on WhatsApp at +6587854432. Website enquiry records are scheduled for deletion 90 days after submission. An authorised administrator can export or delete records earlier. Chats in WhatsApp and any provider backups have separate retention and deletion processes; website deletion does not erase those copies.